Privacy Policy

1. Introduction

CreatorFlow, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform for creators and agencies.

Our company is incorporated in Colorado, USA, and we operate in compliance with applicable data protection laws including GDPR and CCPA where applicable.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Creator content and media files you upload for training purposes

2.2 Usage Data

We automatically collect information about your use of our service:

• Device information and IP addresses
• Browser type and operating system
• Usage patterns and feature interactions
• Generated content and conversation data

3. How We Use Your Information

We use your information to:

• Provide and improve our AI content generation services
• Train and customize AI models for your specific creator profiles using third-party AI services (OpenAI and Google Gemini)
• Process payments and manage your account
• Communicate with you about service updates and support
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Third-party vendors who assist with our operations, including cloud infrastructure (Google Cloud Platform) and AI service providers (OpenAI and Google Gemini)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Consent: With your explicit permission

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. Our infrastructure is hosted on Google Cloud Platform in the United States. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing based on legitimate interests

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Creator content used for AI training may be retained longer to maintain model performance.

Data Retention Policy:

• Personal data is retained indefinitely by default to maintain service functionality
• Data will be deleted upon explicit user request for account deletion
• Data will be automatically deleted if an account remains deactivated for 3 years
• Training data may be retained longer to preserve AI model performance

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age (or 21 years of age where required by local law). We do not knowingly collect personal information from children under the applicable minimum age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: